Customer support

How can we help?

Email rittenhousecorpmd@gmail.com. Include the email used at checkout and the product involved, but never send a full card number or password.

PDF delivery

After payment, use the download on the thank-you page. If you create an account with the purchase email, the guide also appears on your dashboard. Send the charge date and purchase email if it is missing.

Sign in to your dashboard →

Tutor billing and cancellation

Sign in, open Account, and choose “Manage AIF Tutor billing” to view invoices, update payment details, or cancel future renewals online.

Open account settings →

Data export or deletion

Account settings let you download a portable JSON export or permanently delete your sign-in and linked study data. Account deletion first cancels any active Tutor membership.

Manage my data →

Refund question

Review the policy, then contact us from the purchase email with the product, charge date, amount, and issue.

Read the refund policy →

We aim to acknowledge complete support requests within two business days. Complex billing or fraud reviews may take longer.